by Patrick J. Lawton Germantown City Administrator "During the past nine months, Germantown has truly put Baldrige-based principles i nto action. Problems are not roadblocks but opportunities for improvement. In Germantown, necessity has truly been the...
2020-2021 Award Winner Insights Lawton.pdf
About this webinar A straightforward, research validated structure to enhance performance at any level. This program presents three easily implementable strategies to: set better goals, leverage the science of performance-based skill development, and monitor and course correct any plan of...
About this webinar How do you ensure your staffing plan meets your business's performance and risk requirements? Do you have an appropriate training program to drive a culture of continuous improvement? How can you evaluate and enhance your training program to ensure continuity of...
Dr. Diane Hamilton, Founder & CEO of Tonerra, Co-Founder of DIMA Innovations and Dr. Maja Zelihic, Department Chair, Advanced Management Studies Vision, Forbes School of Business In today’s diverse business world, we must know when our perceptions are working for us, and when they’re...
R.M. Lozano (Author) This dissertation in practice examined the impact of Baldrige-based leadership on workforce engagement from a phenomenological qualitative study conducted at a small specialty-manufacturing firm in Texas. This study included interviews conducted with leaders and...
Kay Kendall (Author), Glenn Bodinson (Author) From the Publisher Kay Kendall (Richardson, TX), is a principal and CEO of BaldrigeCoach, a professional consulting firm focused on helping organizations achieve exceptional performance. She spent more than 20 years as a quality...